Privacy Policy

Effective Date: 02.01.25

Amba Holistics is run by myself, Milli Godwin Patel, and I respect your privacy and I am committed to protecting the personal information you share with me. This privacy policy outlines how I collect, use, and protect your personal information when you engage with my holistic healing services. By using my services, you agree to the terms outlined in this policy.

1. Information I Collect

I may collect the following types of personal information when you interact with my services:

Personal Identification Information: Name, address, phone number, email address.
Health and Wellness Information: Information related to your physical and mental health, including any medical conditions, treatments, and holistic healing preferences.
Payment Information: Credit card details, billing information (through third-party payment processors).
Appointment Information: Scheduling details, appointment dates and times, and preferences.

2. How I Use Your Information

I use your personal information for the following purposes:

Providing Services: To offer holistic healing services such as therapy, consultations, and wellness plans.
Communication: To send appointment reminders, follow-ups, and any other necessary communications related to your treatment.
Payment Processing: To process payments securely and manage billing.
Improvement of Services: To improve and tailor our services based on your feedback and needs.
Legal Requirements: To comply with applicable laws, regulations, or legal processes.

I will only retain your information if you seek treatment from me. For insurance purposes, I am required to keep records for 7 years after your last treatment. In accordance with the law, records for children will be kept until the child turns 25, or until they turn 26 if they were 17 at the time of treatment.

3. How I Protect Your Information

I implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. However, no method of data transmission over the internet is completely secure, so I cannot guarantee 100% security.

4. Sharing Your Information

I do not sell, trade, or rent your personal information to third parties. I may share your information in the following circumstances:

With Service Providers: I may share necessary information with trusted third-party providers who help me with administrative tasks, such as payment processing, email services, or appointment scheduling.
Legal Compliance: I may disclose your information if required by law or to comply with legal processes (e.g., a subpoena or court order).
With Your Consent: I may share your information if you have provided explicit consent.

5. Cookies and Tracking Technologies

I may use cookies or other tracking technologies to enhance your experience on my website, such as remembering your preferences or analysing website traffic. You can adjust your browser settings to block or delete cookies if you prefer.

6. Your Rights

You have the right to:

Access and Review: Request access to the personal information I hold about you.
Correction or Deletion: Request that I correct or delete your personal information (subject to legal limitations).
Opt-Out: Choose not to receive marketing or promotional communications from me at any time by following the unsubscribe instructions in my emails or contacting me directly.

7. Children's Privacy

At Amba Holistics, I am dedicated to protecting the privacy of children. I understand that the privacy of minors is a significant concern and I am committed to following strict guidelines when handling any personal information of children.

7a. Collection of Children’s Personal Information

I do not knowingly collect personal information from children under the age of 16 without obtaining verifiable consent from a parent or guardian. If I offer services to children, such as Reiki or Crystal Healing, I will ensure that personal information related to children is collected only with parental or guardian consent.

The types of information I may collect for children include:

Personal Identification Information: Name, age, parent/guardian’s contact information.
Health Information: Information related to the child's physical or mental health, treatments, and wellness preferences.
Appointment Information: Details about the child’s appointments and any services provided.

7b. Parental Consent

For children under 16, I will obtain verifiable parental consent before collecting or using their personal information. Consent will be requested through a form that must be signed or verified by the parent or guardian.

Parents or guardians have the right to:

Access and Review: Request access to the personal information I hold about their child.
Correction or Deletion: Request that I update or delete the personal information I hold about their child.
Withdraw Consent: Parents may withdraw their consent at any time, which will stop the collection of their child’s data.

7c. Use of Children’s Information

I may use a child’s personal information for the following purposes:

Providing Services: To provide holistic treatments, wellness plans, or any other services related to the child’s health and wellness.
Communication: To communicate with parents or guardians about the child’s appointments, treatment updates, and wellness progress.
Legal and Safety Compliance: To ensure the safety of the child and to comply with legal or regulatory requirements.

7d. Protection of Children’s Information

I take reasonable precautions to protect the personal information of children. I use secure data storage and encryption techniques to safeguard all personal data, including that of minors. However, no data transmission over the internet or electronic storage can be guaranteed to be 100% secure.

7e. No Sharing of Children’s Personal Information

I do not share personal information collected from children with third parties, except in the following circumstances:

With Parental Consent: Personal information will only be shared with third parties if I have obtained explicit consent from a parent or guardian.
Legal Compliance: If required by law, I may disclose a child’s information to comply with legal obligations.

7f. Parental Rights

As a parent or guardian, you have the right to:

Access and Review: You may access and review any personal information I hold about your child.
Request Updates or Deletions: You can request that I correct or delete any personal information about your child.
Withdraw Consent: You can withdraw your consent for the collection or use of your child’s data at any time by contacting us.

8. Changes to This Privacy Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. I encourage you to review this policy periodically to stay informed about how I protect your information.

9. Contact Me

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact me at:

Amba Holistics
Milli Godwin Patel
ambaholistics@gmail.com
07446861669
3 Ashley Road, Hampton, Middlesex, TW12 2JA

Therapists' Rights for Amba Holistics (Sole Practitioner)

Effective Date: 02.01.25

As the sole therapist and owner of Amba Holistics, I have the right to maintain a fair, safe, and balanced practice that honours my expertise, well-being, and professional autonomy. This document outlines my rights as the owner and therapist of the business, helping to ensure that I have the tools and space to run a successful and fulfilling practice.

1. Right to Professional Autonomy

As the sole therapist and business owner, I have the right to:

Set my own professional boundaries and practice the healing methods that align with my training, qualifications, and personal philosophy.
Decide on the scope of my services, which may include Reiki, crystal healing, crystal facial massage, house/space clearings or any other modality I am trained to offer.
Choose my own clients and decide which ones are a good fit for my services, based on my professional judgment and ethical considerations.

2. Right to Control Over Business Operations

As the owner of Anba Holistics, I have the right to:

Manage all business operations, including setting pricing, creating policies, marketing, scheduling, and financial decisions.
Make decisions regarding the business's structure and growth, including whether to expand services, hire employees or contractors, or change business practices.
Decide on hours of operation, which should fit my personal and professional lifestyle. I have the flexibility to set my own working hours and availability.

3. Right to Fair Compensation

As the sole therapist and business owner, I am entitled to:

Receive 100% of the profits generated from my services, minus any business expenses (such as overhead costs, insurance, marketing, etc.).
Determine my own fee structure, based on the market, my qualifications, and the value I provide to clients.
Adjust my fees as needed, whether for special promotions, discounted services, or changes in your professional costs.

4. Right to Personal Well-being and Work-Life Balance

As a holistic healer and business owner, I have the right to:

Prioritise my personal health and well-being, ensuring that my own needs are met to prevent burnout and maintain a high standard of care for my clients.
Take breaks and time off when needed for rest, self-care, or personal commitments, without the pressure of client expectations. I have the flexibility to schedule my own vacations or mental health days.
Set realistic limits on my workload to ensure that I do not overwhelm myself with too many clients or too much responsibility.

5. Right to Confidentiality and Ethical Practice

As a therapist, I have the right to:

Maintain confidentiality regarding client information, in accordance with privacy laws and my own ethical standards.
Practice within my scope of competence and qualifications. I have the right to refer clients to other professionals if their needs go beyond my expertise.
Operate in an ethical manner, ensuring that my business follows all relevant local laws, regulations, and codes of ethics related to holistic healing practices.

6. Right to Control Marketing and Branding

As the sole practitioner and business owner, I have the right to:

Market my services according to my business vision. I can decide on the types of marketing strategies, including social media, website, print materials, and client referrals.
Develop my personal brand, which may include my unique approach, philosophy, or specialties within the holistic healing field.
Make decisions about business growth, whether expanding my services, offering online programs, or creating additional revenue streams such as workshops, courses, or product sales.

7. Right to Financial Independence and Financial Management

As a business owner, I have the right to:

Manage the business finances independently, including setting my own budgets, managing revenue and expenses, and filing taxes.
Monitor my financial health by tracking income and expenses and making necessary adjustments to sustain a profitable practice.
Invest in the growth of my business, including purchasing new equipment, attending professional development courses, or expanding services.

8. Right to Refuse Service

I have the right to:

Refuse service to clients if their needs go beyond my expertise, if there is a mismatch between their needs and my approach, or if you feel that a client's behaviour is inappropriate.
Set boundaries with clients, including physical, emotional, and professional boundaries, to ensure a safe, respectful, and effective therapeutic relationship.
Discontinue a session at any time if I feel uncomfortable, if there is a violation of boundaries, or if I believe the session is not benefiting the client.

9. Right to Maintain Professional Development

As a therapist, I have the right to:

Engage in ongoing learning and professional development by attending workshops, conferences, or pursuing certifications to deepen my expertise and knowledge.
Invest in my own growth, whether it’s exploring new healing techniques or expanding my services in alignment with client needs and my personal interests.

10. Right to Terminate or Change the Business Structure

As the sole owner, I have the right to:

Modify or discontinue my business at any time, including selling the business, changing its structure, or closing it down entirely if it no longer aligns with my goals or interests.
Make adjustments to my business model based on changing market conditions, personal preferences, or new opportunities.

Contact Information

If you have any questions or concerns about my rights or responsibilities as a holistic healer and business owner, feel free to contact me:

Amba Holistics
Milli Godwin Patel
ambaholistics@gmail.com
07446861669
3 Ashley Road, Hampton, Middlesex, TW12 2JA

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